Last updated: April 2025
1. Who We Are
BetInfo24 is operated by Positive EV Pty Ltd. We provide free daily horse racing email tips and premium betting services. When we refer to "we", "us" or "our" in this policy, we mean Positive EV Pty Ltd.
2. Information We Collect
We collect the following types of personal information:
- Email address — when you sign up for free tips or create a member account.
- Name — if provided during registration.
- Usage data — pages visited, links clicked, time on site (via analytics cookies).
- Payment data — processed securely by ThriveCart; we do not store card details.
3. How We Use Your Information
We use your information to:
- Send your free daily horse racing tips by email (if subscribed).
- Deliver premium subscription content you have purchased.
- Communicate important updates about your account or services.
- Improve our website and services through anonymised analytics.
- Comply with legal obligations.
4. Cookies
We use cookies and similar technologies to:
- Essential cookies — keep you logged in and secure your session.
- Analytics cookies — understand how visitors use the site (anonymised).
- Preference cookies — remember settings like your cookie consent choice.
You can accept or decline non-essential cookies using our cookie consent bar. Essential cookies cannot be disabled as the site requires them to function.
5. Email Communications
By providing your email address you agree to receive the free daily horse racing tips newsletter. You can unsubscribe at any time using the link at the bottom of any email. Paid subscribers receive service-related emails as part of their membership.
6. Data Sharing
We do not sell your personal data. We share data only with trusted service providers who help us operate the site:
- Mailgun — email delivery.
- ThriveCart — payment processing.
- Neon (PostgreSQL) — secure database hosting.
All processors are contractually required to protect your data.
7. Data Retention
We retain your email and profile data for as long as you remain subscribed or hold an active membership. You may request deletion at any time by emailing us. Anonymised analytics data is retained indefinitely.
8. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data ("right to be forgotten").
- Withdraw consent at any time (this does not affect past processing).
To exercise any right, please contact us at the address below.
9. Contact
For any privacy-related questions or requests, please contact:
Positive EV Pty Ltd — operating as BetInfo24
Email: support@betinfo24.co.uk
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page. Continued use of the site after changes constitutes acceptance of the updated policy.